Privacy Policy

Effective Date: February 15, 2026
Last Updated: February 15, 2026

Introduction

LifeMoves (“we,” “us,” “our,” or “LifeMoves”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and interact with our charitable services, including making donations, registering for events, signing up for communications, or volunteering.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

We collect personal information in the following ways:

1. Information You Voluntarily Provide

When you make a donation, register for an event, sign up for volunteer opportunities, or contact us, we may collect:

• Name
• Email address
• Mailing address
• Phone number
• Donation amount and donation history
• Payment confirmation details
• Event registration details
• Volunteer preferences and availability
• Any other information you choose to provide in communications with us

2. Payment Information

When you make a donation, we collect payment-related information necessary to process your transaction. LifeMoves does not store full credit card numbers on its servers. Your payment information is processed through secure third-party payment processors.

3. Automatic Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Links clicked
• Referring URL
• Cookie and tracking technology data (see Cookie Policy below)

How We Use Your Information

We use the information we collect for the following purposes:

• Processing charitable donations and providing donation receipts
• Maintaining donor records for tax compliance and financial reporting
• Managing recurring donations and donor relationships
• Registering and managing event attendance
• Sending event confirmations and updates
• Communicating about volunteer opportunities
• Sending newsletters and updates about our programs and services (only if you have opted in)
• Improving our website functionality and user experience
• Analyzing website traffic and performance
• Complying with legal and regulatory requirements
• Fraud prevention and security
• Responding to your inquiries and requests

Third-Party Service Providers

LifeMoves uses trusted third-party service providers to support our operations. We may share necessary personal information with:

• Secure payment processors (e.g., Finix, PayPal, or similar platforms) to process donations
• CRM and donor management systems for relationship management
• Email communication and marketing platforms for sending newsletters and updates
• Event registration platforms for managing event registrations
• Technology service providers that support website hosting, security, and functionality

These third-party service providers are contractually obligated to use your information only as necessary to provide services to LifeMoves and are required to maintain the confidentiality and security of your information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Donation Disclosures and Charitable Solicitation

LifeMoves is a nonprofit public benefit corporation organized under the laws of the State of California and recognized as tax-exempt as an organization described in Section 501(c)(3) of the Internal Revenue Code. All donations from U.S. taxpayers are tax-deductible to the full extent provided by law.

LifeMoves is registered with the California Attorney General’s Registry of Charities and Fundraisers. Registration with the Attorney General does not constitute or imply endorsement, approval, or recommendation by the Attorney General.

Financial and other information about LifeMoves’ purpose, programs, and activities is available at lifemoves.org, by written request to 2550 Great America Way, Suite 201, Santa Clara, CA 95054, or by calling 650-685-5880.

California Donors: You may request additional information about LifeMoves’ charitable activities, programs, and financial information by contacting us directly:

Cookie Policy

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and login information
• Improve user experience and website functionality
• Analyze website traffic and user behavior
• Support marketing and advertising efforts
• Track donation completion and event registration

You may disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For instructions on managing cookies in your specific browser, please refer to your browser’s help documentation.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Donor records: Retained indefinitely for tax compliance, financial reporting, and relationship management purposes, in accordance with legal requirements
• Transaction records: Retained in accordance with IRS regulations and state charitable solicitation laws
• Event registration data: Retained for the duration of the event and a reasonable period thereafter for follow-up communications
• Email communications: Retained as long as you remain subscribed; unsubscribe requests are processed immediately

Marketing Communications

We want to communicate with you only if you wish to hear from us. If you provide your email address or phone number, we may contact you about:

• Donation acknowledgments and receipts
• Recurring donation confirmations and updates
• Event registrations and updates
• Volunteer opportunities
• LifeMoves newsletters and program updates
• Fundraising campaigns and donation requests

You may opt out of receiving marketing communications at any time by:

• Clicking the “unsubscribe” link in any email we send you
• Contacting us directly at donor.care@lifemoves.org or (650) 685-5880
• Replying to text messages with “STOP” if you receive SMS communications

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your donations, event registrations, and account management.

Security of Your Information

LifeMoves takes reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, including:

• Secure payment processing through encrypted connections
• Restricted access to personal information by authorized personnel only
• Regular security assessments and updates
• Compliance with PCI Data Security Standards for payment processing

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You use our website and provide information at your own risk.

Links to Third-Party Websites

Our website may contain links to other websites operated by third parties. LifeMoves is not responsible for the privacy practices of such other sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under California state law. You may contact us to request information about the personal data we collect, how we use it, and your rights regarding that data.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

LifeMoves may change this Privacy Policy at any time by posting the amended Privacy Policy on this website. Your continued viewing of or use of this website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

For privacy-specific concerns, you may also contact:
Austin Chambers
[Contact information to be added]

For questions regarding charitable registration and disclosures, contact: